Fast help for users in Nigeria
This page lists all 1win contacts for Nigeria. You can reach our team by email, live chat, phone, messengers, and our official social pages. If you need a 1win number, request a call-back in the app; support replies fast in chat and speaks English and simple Nigerian Pidgin.
Contact options in Nigeria: chat, 1win email address, call-back
You can contact us for account or payment help, or to ask about partnerships, media and marketing, affiliates, corporate matters, legal details, or investor proposals. Tell us your user ID and a short detail of the issue so we can respond faster.
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| On-site live chat | Tap the chat icon on any page or in the app. Available 24/7. Average reply under 2 minutes. | Account help, deposits, withdrawals, KYC, bet results, game issues, quick fixes. |
| E-mail support | Open Help > Contact us and send an e-mail from your account. The official e-mail address shows after you log in. | Documents, detailed payment review, account verification, feedback, complaints. |
| Phone call-back | Go to Profile > Support > Call me. Request a call-back. We call within 5–15 minutes, WAT. No public 1win contact number is listed. | Urgent payment holds, login lock, two-factor reset, fast verification checks. |
| Social media (Facebook, X) | Send a message to our verified pages. Find the official links in the site footer or in app settings and follow for updates. | General questions, service updates, maintenance info. Do not share sensitive data. |
| Messengers (WhatsApp, Telegram) | Open via Help > Contact us only. Use the in-app verified links. Do not trust numbers posted by third parties. | Quick status checks, simple how-to. Never share passwords or OTP codes. |
| Affiliates and partnerships | Use the partner platform to open a ticket. For new proposals, use the form on the Affiliates page. | Commission, tracking, promo materials, local marketing, contracts. |
| Media and press | Use the media contact form in the footer. We will reply by e-mail. | Interviews, quotes, press kits, event invites, CSR requests. |
| Legal and data requests | Go to Account > Settings > Privacy and submit your request. Attach your ID if needed. | Data access, correction, deletion, responsible gaming, compliance notices. |
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